New Interactive HPLC Troubleshooter from Crawford Scientific  

The Interactive HPLC Troubleshooter from Crawford Scientific is the first such product to allow the end user to select from multiple symptoms which are then computed to suggest potential causes ranked by probability. The troubleshooting algorithm is based on the experienced of real world experts and results contain not only suggested causes and concise fixes, but also context sensitive LCGC magazine articles and multi-media from the CHROMacademy, giving much greater background

and technical detail. Tony Taylor, Crawford Scientific Sales and Marketing director comments ‘ This web-based product is unique in that it allows users to select multiple chromatographic and instrument systems simultaneously which are then used in a unique ‘experience’ engine which lists potential causes in priority order. The Troubleshooter engine uses the practical experience of a host of industry experts to weight the potential causes and presents these alongside detailed descriptions of fixes as well as context sensitive references from over 1000 articles from LCGC feature article writers and CHROMacademy content’ for more information http://www.chromacademy.com/free-trial-signup.asp