Environmental laboratory
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The life of an instrument service engineer has changed enormously in recent years with the laptop replacing the screwdriver as the most important tool. We followed HACH LANGE’s newest service engineer James Davie, and discussed his role with the company’s service manager Terry Bailey, who has worked in the instrumentation sector of the Water Industry for over 20 years. Based just south of London, James is responsible for the provision of an after sales service on HACH LANGE’s water monitoring instrumentation in an area that includes Surrey, Sussex, Kent and Hampshire.